- Frequently Asked Question
Why did IDX introduce the IDX Data Services Portal?
Answer:
This portal is designed to help self-subscription, reporting, billing, mailbox, IDX Data Update, and many more for Subscribers in a faster, more time-efficient manner and to optimize IDX Market Data demand management. It covers all administration process.
General
Where can I find Price List of IDX Data?
Answer:
Visit our website at https://www.idx.co.id/en-us/. Its located on The Product > IDX Data Services > Fees
https://www.idx.co.id/en-us/products/idx-data-services/#Biaya-Biaya
Administration
Where can I find The Redistributor of IDX Data?
Answer:
Visit our website at https://www.idx.co.id/en-us/. Its located on The Product > IDX Data Services > Redistributor
Administration
How IDX Deliver IDX Data?
Answer:
For Direct connection:
The IDX data stream is continuously transmitted from the IDX site to the subscriber’s site by using TCP/IP protocol. The data feed system will send the stream to the client based on the client profile or reading option passed in the handshaking process.
The previous day data stream is available upon request and saved in a text file.
For Indirect connection:
Please contact IDX Redistributor.
Technical
What is Administration Requirement?
Answer:
Visit our website at https://www.idx.co.id/en-us/. Its located on The Product > IDX Data Services > Administration Requirement
https://www.idx.co.id/en-us/products/idx-data-services/#Persyaratan%20Administrasi
Administration
What are Trading Session for IDX?
Answer:

General
Where can I find The User Guide and Tutorial of IDX Data Service Portal?
How do I differentiate groups and non group?
Answer:
Group means Affiliates and/or Related Party that have a relationship with the Licensee. Member of a group shall be able to use IDX Data. It’s Prohibited for Non Group.
General
Does the license fee include tax fees?
Answer:
The license fee does not include tax fees.
General
What is the the Content of IDX Data Equity EoD?
Answer:

Product
Is there any alternative data from the IDX if this link is closed? Other than paid services, does IDX provide facilities that are not paid?
Answer:
If you need End of Day data, the data is available in IDX website. Link:
https://www.idx.co.id/data-pasar/ringkasan-perdagangan/ringkasan-saham/
IDX Data End of Day
How to access additional connection for IDX Data End of Day?
Answer:
Currently
IDX Data End of Day (EoD) is sent through email but henceforward IDX provides a
portal system (Sistem Informasi Pelanggan Data SIPD) where licensee can access
EOD Data using User ID and Password.
If
licensee wishes to get a second access or more, then an additional cost will be
charged.
IDX Data End of Day
What kind of data format that can be accessed through IDX Data EoD?
Answer:
Currently IDX provides the data in Excel, DBF, and txt files. However,
in order to maintain the security of IDX data, the IDX will no longer provide
data in the form of .txt.
IDX Data End of Day
Are customers required to take 2 connections (Main and Additional)?
Answer:
Customers are not required to take 2 connections. Connections can be
customized according to customer requirements.
IDX Data End of Day
Why did error notification when upload the attachment on Reporting Menu?
Answer:
Please make sure the fine name not contained with special character ( _, ( ) * etc.
User Guide
How do I submit The Unit of Count Report?
Answer:


User Guide